Introduction
These Terms of Service ("Terms") govern your use of the Patika Staff Shift System ("Service", "Platform"). By using this platform, you are deemed to have accepted these terms.
If you do not accept these terms, please do not use the platform.
Service Definition
Patika is a staff shift planning and management system developed for healthcare institutions. Our service includes:
- Staff registration and management system
- Automatic shift planning algorithm
- Leave and request management
- Analytics and reporting tools
- Mobile-compatible web interface
User Responsibilities
When using the platform, you must comply with the following rules:
- Provide accurate and up-to-date information
- Protect your account security
- Use the platform for legal purposes
- Respect other users' rights
- Do not violate copyright and intellectual property rights
- Do not spread malicious software or viruses
Payment and Billing
Our service is offered with a monthly subscription model:
- Monthly fee: ₺150 (VAT included)
- Payments are automatically renewed
- First 7 days free trial available
- You can cancel anytime
- After cancellation, service continues until the end of the period
Data Security and Privacy
The security of your data is important to us:
- All data is stored encrypted
- KVKK and GDPR compliant data processing
- Regular security updates
- Data backup and recovery procedures
- No data sharing with third parties
Service Interruptions and Maintenance
Short-term interruptions may occur for platform maintenance and updates:
- Planned maintenance operations are announced in advance
- Emergency security updates may be required
- 99.9% uptime target
- Downtime is kept to a minimum
Liability Limits
Patika's liability is limited as follows:
- Service is provided "as is"
- We are not liable for indirect damages
- We are not liable for third-party services
- We are not liable for problems caused by user errors
- Maximum liability is limited to the monthly payment amount
Changes to Terms
We may update these terms when necessary:
- Changes are announced on the platform
- Important changes are notified via email
- Changes take effect 30 days later
- Continued use means accepting the changes
Contact
For questions regarding these terms: